Agreement between Urban Chic Property Styling Pty Ltd ABN 5616 805 4240 herein referred to as “Urban Chic” and the owner of the property where the hired rental furnishings shall be kept herein known as “the Renter”.

General Terms

Confirmation of payment is required to be sent to Urban Chic by the Renter no later than 5 business days prior to scheduled installation date.

Rebates are not available for property sales occurring prior to the end of the hire period.

If a quoted item is unavailable an appropriate replacement item shall be supplied by Urban Chic. No discount will be provided for this.

Any requested changes by the renter to allocated stock items will incur an additional cost to be calculated by Urban Chic.

If Urban Chic is required to return to the property to replace an item,
Transportation and time charges shall apply. These charges shall be calculated by Urban Chic and will be due to be paid by the renter immediately upon receipt by the renter of a tax invoice via email or other delivery means.

The quotations/invoices includes an amount for furniture insurance. Should you not wish to take up this insurance, this quote/invoice shall be reduced by the cost of the insurance and you hereby agree to pay to Urban Chic the full replacement cost of any supplied item lost, stolen or damaged during the hire or extension period.

Payment by the renter of the Furniture Insurance component of the quotation/invoice is deemed to be an unconditional acceptance of the Furniture Insurance Agreement (copy of agreement available on request).

The Urban Chic ‘Furniture Insurance Agreement’ forms part of the terms and condition of rental. A copy of this agreement can be requested from Urban Chic at any time.

Quotes are valid for 14 days.

Cancellation/Postponement Policy

Once your payment or payment confirmation has been received, or your Styling date and time has been confirmed, your job Is considered fully confirmed and the following cancellation/postponement fees shall apply:

$550 (including GST) if cancelled/postponed less than 7 days prior to scheduled delivery.

$550 plus one week’s rental if cancelled/postponed less than 72 hours prior to scheduled delivery.

100% of total quote/invoice (i.e. no refund) if cancelled/postponed after midday (12pm) on the day prior to the installation date or on the day of installation.

Delivery Policy

The Renter shall provide clear access to the property for delivery/collection of furnishings at any reasonable time requested by Urban Chic. If access cannot be provided at agreed times the renter shall pay additional fees for re-delivery/transport/labour as calculated by Urban Chic.

We can only provide an estimated delivery window for installation and pick up.

We strongly advise against photography being booked same day as installation in case of delays. If the Styling installation is delayed for any reason (including the fault of Urban Chic), Urban Chic will not pay or reimburse photography fees for booked photography that is unable to go ahead or cannot be carried out due to the installation delay. This includes if items require replacing or swapping out.

If we arrive at the property and are unable to carry out the installation immediately due to access issues, a delay fee of $550 shall be payable immediately.

Hanging of Mirrors/Artworks

If art or mirrors are to be used for Styling, we will need to create/drill holes and insert hooks/fasteners in the internal walls of the property. These holes/hooks/fasteners shall be left in place by Urban Chic upon furniture removal.

Hire Extensions

It is the sole responsibility of the vendor to advise Urban Chic via text to 0418 166 186 or email if the furnishings are to be collected at the expiration of the agreed rental period (typically 6 weeks from date of installation). If Urban Chic is not advised regarding collection on or before this date the owner hereby agrees to an automatic extension period being applied with the extension ‘base rate’ due and payable. Extension base rates are calculated using a simple formula of the furniture rental component of the quote/invoice including GST divided by 4 weeks. Discounts to this base rate may be applied at the sole discretion of Urban Chic.

Extensions shall be applied and invoiced in blocks of 7 days and cannot be pro rata. i.e. if only 4 days are used, 7 days will be charged.
Weekends are included as standard days.

Moving Personal Items

If employees of Urban Chic are asked to move the client’s personal furnishings or belongings, Urban Chic accepts no responsibility for any damage to property that occurs as a result of this. Additional moving charges shall also apply.

Property of Urban Chic

All items supplied by Urban Chic shall remain the property of Urban Chic for the purpose of display only and the renter shall not use, sell, assign, sub-rent, move or remove the items without the written consent of Urban Chic.

Right of Entry on Termination

In the event of this agreement being terminated, Urban Chic reserves the right to enter the property where items are located and remove all rented furnishings that are the property of Urban Chic with or without the expressed consent of the renter. Consent of the renter to enter the property cannot be withheld for any reason. If access is restricted due to locks on doors with no key provided, the renter hereby grants permission for Urban Chic to gain access by way of a locksmith, the costs of which shall be borne by the renter.

Payment of Monies

The renter shall pay promptly in advance all monies owing under this agreement including furniture hire extensions. Monies shall be paid via electronic funds transfer into the Urban Chic business account number provided on the quotation/invoice.

Default of Payment

If any monies due to Urban Chic remain unpaid the renter agrees to pay interest on the outstanding balance at a rate of 12% per annum calculated daily until all outstanding monies have been received by Urban Chic.

If the renter is in default of payment for more than 7 consecutive days, Urban Chic shall seek recovery of the debt by any lawful means necessary and the renter agrees to pay to Urban Chic the costs of this recovery.

If any amount is owing at any time during or after the rental period, the renter agrees to allow Urban Chic to debit any credit card number held on file/provided by the renter.

The granting of extra time or any indulgence of Urban Chic shall not effect the liability of the renter with regard to sums owed or dates actually due.

Assignment of Agreement

Urban Chic reserves the right to assign this rental agreement with the renter to another person or entity at any time without being required to notify the renter.


Any bond shall be held during the rental period and will be returned within 14 days of collection of furnishings in same condition as when initially rented. Any damage to or loss of items will result in the renter forfeiting the bond to Urban Chic up to the replacement cost of the damaged or lost items.


The renter hereby indemnifies Urban Chic for any claim for loss, damage, bodily injury or death of any person due connected in any way to the rental including but not limited to any use, fault, malfunction or pre-existing damage relating to the rented items.